TriathlonLIVE All-Access Memberships will auto-renew annually*, two weeks prior to the start of the ITU World Triathlon Series (approximately the first week of March). This feature can be turned off online via your account page.
Access your account page by clicking on your email address in the top menu:
Cancel auto-renewal of your Membership or Free Trial on the Passes page:
Alternatively, if you cannot log in you can send an e-mail to firstname.lastname@example.org, or submit a request through https://support.triathlonlive.tv/hc/en-us/requests/new.
*Note: This is a new service so 2016 TriathlonLIVE accounts will not automatically renew for the 2017 season. For continued access, 2016 pass holders will need to purchase the 2017 TriathlonLIVE All-Access Membership.
See the Terms & Conditions for further details.