My Video Is Not Playing Smoothly. Stuttering / Choppy.

  • In order to view streaming video you will need a broadband connection. Ensure that your connection speed is sufficient by visiting You should have at least 700Kbps downstream for reliable playback of medium quality video. Changing the quality on the player to low may improve this if you are on a weak internet connection.
  • If you are on a wireless connection try switching to a wired connection, or move closer to the wireless router for a stronger signal.
  • If you are running other bandwidth intensive programs you may want to quit out of these as they could be taking away from your available bandwidth.
  • If you are on a shared internet connection others may be using bandwidth intensive programs that are reducing your available downstream bandwidth
  • If you experience video stalling problems only during full-screen mode, try lowering your desktop resolution.
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